Privacy Policy

At Gift Kart Nepal (www.giftkart.com.np), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

We may collect the following personal information when you place an order or use our website:

• Full Name

• Email Address

• Phone Number

• Delivery Address (City, Postal Code, Street Address)

• Payment Information (via secure gateways – we do not store sensitive card/payment details)

We may also collect non-personal information such as your browser type, device type, and browsing patterns to improve website performance.

2. How We Use Your Information

Your information is used for:

• Processing and delivering your orders

• Sending order confirmations and updates

• Responding to customer service queries

• Customizing products (for personalized gifts)

• Improving our website, services, and customer experience

• Marketing and promotional communication (only with your consent)

3. Sharing of Information

• We do not sell or rent your personal information to third parties.

• Information may only be shared with:

  • Delivery partners for shipping your orders

  • Payment service providers (eSewa, Khalti, Bank, etc.) to process payments

  • Legal authorities if required by law

4. Data Security

• We use SSL encryption and secure hosting to protect your data.

• Only authorized personnel have access to sensitive customer information.

• While we take all precautions, no online transmission can be guaranteed 100% secure.

5. Cookies & Tracking

• Our website may use cookies to enhance your browsing experience.

• Cookies help us remember your preferences and analyze website traffic.

• You may disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

As a customer, you have the right to:

• Access and update your personal data

• Request deletion of your information (subject to legal and order-related requirements)

• Opt out of marketing communications anytime

7. Policy Updates

• We may update this Privacy Policy from time to time.

• Any changes will be posted on this page with a revised “Effective Date.”

8. Contact Us

For any questions about this Privacy Policy, please contact us:

📧 Email: giftkartnepal@gmail.com
📞 Phone: +977 9851142858
🌐 Website: www.giftkart.com.np